Bookings: 

We try to be very flexible with our bookings to accommodate the changing needs of our guests. That means that we will most likely not be able to provide an instant availability information on any of our units - it's just simply technically impossible; here is why:

 

When you contact us with your planned arrival dates and we have someone already staying in the unit; we will contact them immediately to verify if his or her departure plans have not changed. We will offer that same courtesy to you as our guest.  It is only then, that we can provide the availability information to you.

 

For that very reason, we choose not to use online booking service - as it would not be accurate (since the needs of our guests often change at the last minute.) 

 

There is also another reason: When companies use online booking service, there is always an added cost to you - and we strive to keep our cost down, so you can enjoy and affordable, accommodations. We book slightly slower, but your cost per night will not be hiked up.

 

Arrival

We do our best to be there to meet you when you arrive; however, on occasion that may not be possible. If that's the case you will receive instructions with a lock box number, so you can enter the apartment when you get there.

 

Quiet Enjoyment 

Our goal is to accommodate the specific needs of our guests, and make them as comfortable as possible. Your comfort is first and foremost and so is the comfort of your next door neighbor that is living or visiting the place next to ours. This is why we kindly ask that you consider our neighbors when choosing to play loud music any time during your stay or having parties late into the night. 

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Smoking & Pets

The entire property (inside and out) is designated as non-smoking (and so are our neighbor’s properties), No smoking of any kind is permitted.

 

Regretfully we can not accommodate guests traveling with pets. This is due to HOA restrictions as well as the allergies and (regretfully) unavoidable damage to the beautiful finishes in the apartment. As much as we love our own cat, we have guests that value the fact that our accommodations at Clearwater Hideaway are (and always have been) smoke and pet free. Please respect that. 

 

Traveling with Children

Please know that majority of our Guests are mature, professional adults without children; who value and expect a restful, quiet environment. The apartment is not baby and child proofed and so, for safety reasons there are age restrictions in place. Please ask for details.

 

How long can I stay?

We are very flexible. You can stay as short as three calendar months... Or if you love it, you are welcome to stay up to 6 months; then if you need to stay longer, your visit can be extended by another 3 months - for the total of 9 months.   

 

Parking 

There is assigned parking in front of the apartment.

 

What do I need to secure my spot at the Condo?

If apartment is available, we will need a booking deposit and a signed contract (this is the first thing you get to review, before you make your decision). We will also need your Credit Card and a form of identification on file for the duration of your stay.

 

Any hidden fees?

No one likes hidden fees, neither do we! Your fee will be based on the number of people in your party, the length of your stay - this will be determined with you before we do anything else. Once you decide to book your stay, we will need a booking deposit and a cleaning fee (specified in your contract, that you get to review prior to making your decision).  There is also an application fee payable directly to our HOA; the Homeowners Association needs to approve your stay.  Their fee is $150.00

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Payment options: For your convenience, we offer various payment options.  If you are visiting us from Canada, and hold a bank account there, you will be able to transfer all payments via an e-mail transfer directly from your online banking in Canadian funds (amount equivalent to the US amount due).  If you are coming from US, and direct payment would be proffered from your US banking institution, the payment can be made directly via an e-transfer from your US based bank; or you can open an account with Cozy.co and use that for payment.  For those travelling from anywhere else: Europe, Mexico, Australia... - you have an option of using Paypal.  This is also the only way we can accept Credit Card payments.  Please note that if you choose to use Paypal transfers, you will be responsible for any additional charges imposed by them.

 

If you have any questions, we are here to answer them all, please Contact us

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